Shipping policy
We are committed to delivering your orders safely, promptly, and with full transparency. Our logistics partners are carefully selected to ensure reliable service across our main shipping destinations: United States, Australia, Canada, New Zealand, and European Union countries.
🌍 Shipping Destinations
- United States
- Australia
- Canada
- New Zealand
- European Union member states
If you are located outside these regions, please contact our customer service team to confirm availability.
🚚 Processing Time
- Orders are processed within 1–2 business days after payment confirmation.
- You will receive a confirmation email with tracking details once your order has been dispatched.
📦 Estimated Delivery Time
- United States: 3–5 business days
- Australia & New Zealand: 5–7 business days
- Canada: 5–7 business days
- European Union countries: 3–5 business days
Please note: Delivery times may vary depending on customs clearance, local postal services, and peak seasons.
💰 Shipping Costs
We offer free worldwide shipping on all orders.
There are no additional shipping fees, regardless of destination or order value.
🛃 Customs & Duties
All international orders are duty-free.
Customers will not be charged any customs duties, taxes, or import fees. We take care of all applicable costs so your package arrives without extra charges.
🔎 Tracking Your Order
- All shipments include tracking.
- You will receive a tracking link via email once your order is shipped, allowing you to monitor progress in real time.
❤️ Customer Care
We understand that timely delivery is essential. If your order is delayed or you encounter any issues, please contact our support team at service@wakaa.us. We will work closely with our logistics partners to resolve the matter quickly and keep you updated.