Refund policy

 

 

At WAKAA, we want every customer to feel completely confident when upgrading their vehicle. That’s why we offer a 90-Day Money-Back Guarantee on all products.


 

What does the guarantee include?


✔ Full refund within 90 days

If you are not satisfied with the product for any reason, you may return it within 90 days of receiving it for a 100% refund—no questions asked.


✔ Applies to all orders

Every purchase automatically includes this guarantee. No registration needed.


✔ Simple, hassle-free return process

Just contact our support team with your order number. We will guide you through the return steps quickly and easily.


 

What are the conditions for a refund?

 

  • The product must be returned in its original condition (normal testing/installation marks are acceptable).

  • All accessories, cables, and components must be included.

  • Refunds are issued once the returned package is received and inspected (usually within 2–5 days).

 


 

Who pays for return shipping?

 

  • If the return is due to product issues, defects, or incorrect items, WAKAA covers the return shipping cost.

  • If the return is due to personal preference or no longer needing the item, the customer covers the return shipping cost.

 


 

How long does the refund take?

 

Once approved, the refund will be issued to your original payment method within 3–7 business days.

 


 

Our promise to you


We designed this policy to ensure a worry-free shopping experience. Your satisfaction and confidence in our products matter most—upgrade your car with peace of mind.